Reliance Risk Pty Limited (Reliance Risk) respects and is committed to maintaining the privacy of all visitors to this site and persons who access and use RiskSense software (RiskSense). This policy (Privacy Policy) governs how Reliance Risk deals with the collection, use and disclosure of information that personally identifies an individual (Personal Information). Your use of this site and/or acceptance of a licence to use RiskSense indicates that you accept this Privacy Policy and consent to the collection and use by Reliance Risk of your Personal Information according to the terms below.

Collection of Personal Information

You can browse this site without telling us who you are or revealing any Personal Information. We will only collect Personal Information which you expressly provide to us when using any part of this site.

The Personal Information you provide to Reliance Risk will be collected by Reliance Risk and enhance the products and services that we offer you. The type of personal information we collect may include your name, address and telephone number.

How Reliance Risk may use Personal Information

The Personal Information you provide Reliance Risk may be used for a number of purposes connected with our business operations, which include:

  • Processing accounts;
  • Providing products and services;
  • Reviewing incident reports as part of any specific request from you or your organisation;
  • Dealing with requests, enquiries or complaints and other customer care related activities; and
  • Contacting you about the products and services of Reliance Risk.

We may also use your personal information for purposes related to those described above which would be reasonably expected by you. We will not use your information for purposes other than described above unless we have your consent or there are specified law enforcement or public health and safety reasons.

Specifically in relation to RiskSense, you may elect to disclose information in relation to incidents and risks to us and other users of RiskSense for the purpose of benchmarking. We encourage our users, however, not to disclose Personal Information when completing these fields of information.

Sharing your Personal Information

Reliance Risk may disclose or receive personal information about you to or from:

  • the suppliers, agents, contractors and service providers to Reliance Risk for the purposes of providing our products and services to you; and
  • law enforcement agencies if disclosure is required or authorised by law (for example, where a regulatory authority has the power to request the provision of certain records or information);

This site makes blogs available to its users. Any information that is disclosed in these areas becomes public information.

Security of your Personal Information

We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.

How to access your Personal Information

Upon your request, Reliance Risk will take reasonable steps to let you know, generally, what sort of personal information we hold, for what purposes and how we collect, use and disclose that information.

Upon your request, Reliance Risk will provide access to your personal information we hold, except in certain prescribed circumstances, including emergency situations, specified business imperatives and law enforcement or other public interests.

Demographic and Interest Information

This site is using Display Advertising to enable Google Analytics Demographics and Interest reporting. This feature collects demographic and interest information such as, but not limited to, age, gender and interest categories; to develop products and offers better targeted to our customers. You can opt-out of Google Analytics for Display Advertising in here.

How to contact us

If you have any queries or concerns, please contact us on +61 (0)2 9669 2200